FAQ Search Form
You can also select from the categories listed below: Or please send your question to support@b-free.com.au
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How do I add a bank account?
Why doesn’t my bank appear in the options list?
Do I have to enter an Opening Balance for my bank account?
What does ‘enter a Short Name’ mean?
Why can’t I delete a bank account?
When deleting a bank account, is there any way I can recover that information?
How do I download my bank transactions?
Why can’t I find the transactions I have just downloaded?
I wish to upload into B-free old transactions I have downloaded manually from my Internet banking site. How do I do this?
When I click on Export Transactions through online banking, it asks me to select a file type. Which should I choose?
When I’m exporting transactions, should I save or open the file?
How do I identify transactions?
What is the Add Quick Business function used for?
I have assigned the wrong business/category. How do I edit the transaction?
When viewing transactions, how do I display more transactions on the screen?
What is the split function used for?
How do I see which transactions still need to be identified?
How do I search for transactions?
When should I use the Advanced Identify function?
How do I delete a transaction?
How do I restore a deleted transaction?
What is the best way to categorise cheques?
Why are my transactions coming up with incorrect search phrases?
What will happen if I accidentally download the same transactions twice?
How do I enter cash transactions?
How do I see which previous periods I have downloaded?
I entered some cash transactions but then my computer turned itself off. How do I know if the transactions have been accepted?
Many of my transactions have automatically categorised themselves incorrectly. What do I do?
The Quick Identify function seems very handy. Can I always categorise transactions this way, or do I have to use the Add Quick Business function every time?
I am transferring money from one of my accounts to another. How should I categorise this transaction?
How do I add a business?
I have added a business, but cannot find it in the Business drop-down menus.
How do I modify the details of a business?
Why can’t I delete a business?
How do I enter my budget?
How do I know which figures to enter into my budget?
How do I change the view of the budget report?
How can I see my budget in graphical form?
How do I read my graph?
How do I create/edit a budget group?
How do I add a loan?
How do I edit a loan?
What is the Loan Forecast function used for?
How do I view the effect of making extra repayments to my loan?
How do I graph the loan trends?
I can’t view the graph. What do I do?
When I try to view a report it comes up with audit transactions. Why does this occur?
Why can’t I save the exported report?
How can I see all of my transactions for one particular bank account, excluding all others?
I have generated an income/expense report, but how can I see which transactions I have made under the various categories?
What if I notice a transaction in one of my reports has been categorised incorrectly?
How can I see how businesses are categorised?
How do I generate my future cash flow?
